Frequently Asked Questions

Everything you need to know about our premium beauty decants and skincare services.

Are your fragrances and beauty products authentic?

Absolutely. Every product we decant is sourced directly from authorized retailers or the brands themselves. We guarantee 100% authenticity for every drop.

How are the products decanted?

We use professional-grade, sterile equipment to transfer products from their original bottles into our signature glass vials, ensuring the formula remains uncontaminated and stable.

What is the typical shipping time?

Orders are processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while express options are available at checkout for faster delivery.

Can I return a decant if I don't like the scent?

Due to the personal nature of beauty products and for hygiene reasons, we cannot accept returns on opened decants. We recommend starting with our smallest size to test a fragrance before committing to a larger volume.

Are the sample vials leak-proof?

Yes, we use high-quality glass atomizers with secure screw-on or crimped tops. Each order is also meticulously wrapped in protective packaging to prevent leakage during transit.

Do you ship internationally?

Currently, we ship to select countries worldwide. Please enter your address at checkout to see if delivery is available in your region and to view calculated shipping costs.